Last Updated: 06.01.2026
2.1. These Terms determine the procedure for the use of the Platform, as well as the conditions under which Swotzy provides access to the Platform and enables the application for and use of postal merchant services integrated into the Platform.
2.2. The Platform is intended for use only by merchants and natural persons who carry out registered economic activity (self-employed persons). The Platform is not intended for consumers within the meaning of the Consumer Rights Protection Law.
2.3. By registering on the Platform and approving the Terms, the User confirms that they have familiarised themselves with them and agree to them. At this moment, it is deemed that a mutually binding agreement on the use of the Platform (the Agreement) has been concluded between the User and Swotzy.
2.4. The purpose of the Platform is to provide Users with a convenient opportunity to create and send Shipments using postal merchant services integrated into the Platform. The Platform provides Users with aggregated information on available postal merchant services and their prices, allowing the User to choose the most suitable postal merchant for sending a Shipment.
2.5. The User has the possibility to connect their own contracts with postal merchants within the Platform and to use the individual delivery prices and conditions specified therein. In such a case, the relevant postal merchant provides services in accordance with the agreement concluded between the User and the postal merchant, and Swotzy bears no responsibility for the performance or conditions of such agreements.
2.6. After the creation of a Shipment on the Platform, the User receives an electronically prepared shipment label. The User is obliged to print this label and affix it to the relevant Parcel in order to ensure the transportation and delivery of the Shipment.
2.7. Depending on the selected type of service, the shipment label is generated using the price offered by Swotzy (a sold postal merchant service) or using the User’s connected postal merchant contract and the conditions specified therein.
2.8. The collection, transportation, sorting, and delivery of Shipments are ensured by the relevant postal merchant whose services the User selects on the Platform for sending the Shipment.
2.9. Postal merchants integrated into the Platform are Swotzy cooperation partners with whom Swotzy has concluded cooperation agreements in order to provide Users with the opportunity to create and apply for Shipments.
2.10. In cases where the User uses their own contracts with postal merchants on the Platform, the transportation and delivery of the Shipment are carried out by the relevant postal merchant in accordance with the terms of the agreement concluded between the User and the postal merchant.
2.11. In all cases, Swotzy acts only as an intermediary or a technical platform and bears no responsibility for the quality, performance, deadlines, or other conditions of the services provided by postal merchants, regardless of whether the postal merchant service is used at the price offered by Swotzy or under the conditions of the User’s own contract.
3.1. In order to use the Platform and its functionality, the User must register on the Platform by creating a User account. Upon registration, the User provides true, complete, and up-to-date information about themselves:
3.2. The User is obliged to immediately update their information on the Platform if it changes, including the legal address, contact information, billing address, payment information, or other data necessary for the provision of the Platform and services.
If updating the relevant data on the Platform is not possible, the User must immediately inform Swotzy thereof by writing to the customer support e-mail address indicated by Swotzy: support@swotzy.com.
3.3. Swotzy bears no responsibility for any losses, delays, or communication disruptions that have arisen due to outdated, inaccurate, or untrue information.
3.4. Swotzy has the right to restrict access to the Platform or suspend the provision of services if the information provided by the User is untrue, inaccurate, or incomplete, as well as in cases where Swotzy has suspicions of misleading or untrue information and it is necessary to clarify it with the User.
3.5. By registering on the Platform and approving the Terms, the User obtains personal access to the User account. The User is fully responsible for the security of their account and for the confidentiality of access data (username, password, API keys, etc.).
3.6. The User is prohibited from transferring, selling, leasing, or otherwise allowing third parties to use their User account or authentication data. All transactions and actions carried out using the User account are deemed to have been carried out by the User, and the User bears full responsibility for them.
3.7. Swotzy has the right to carry out verification of the User’s identity before granting access to the Platform or at any time during the use of the Platform, including by requesting additional information or documents for the identification of the User or for solvency verification.
3.8. Swotzy has the right to restrict, suspend, or delete the User account in the following cases:
3.8.1. if the User has provided untrue, misleading, or incomplete information, or Swotzy has justified suspicions regarding the provision of such information;
3.8.2. if the User delays payments or otherwise fails to fulfil the obligations set out in the Terms or the Agreement;
3.8.3. if misuse of the User account, data security breaches, or unauthorised access is identified;
3.8.4. if required by regulatory enactments, supervisory or law-enforcement authorities, or if it is necessary to protect the rights and legitimate interests of Swotzy or third parties.
In such cases, Swotzy has the right to deny the User access to the Platform without prior notice, informing the User thereof as soon as possible.
3.9. The User may request deletion of the User account by sending written notice to the e-mail address indicated by Swotzy. Deletion of the account does not release the User from the obligation to fulfil already assumed obligations or to pay existing invoices.
4.1. For the processing, packaging, and preparation for transportation of a Shipment, the rules of the relevant postal merchant shall apply, including requirements regarding packaging quality, marking, size and weight limits, as well as other conditions specified on the website of the relevant postal merchant.
Aggregated information and links to the postal merchant rules available on the Platform are published on the Swotzy website in the section: Postal Merchant Rules.
4.2. The User is obliged to ensure that the Shipment is packaged securely and in accordance with the mode of transportation, the characteristics of the contents, and the requirements set by the relevant postal merchant. The packaging must ensure protection of the shipment contents against damage, leakage, mechanical impacts, and other risks during transportation.
4.3. The User is responsible for ensuring that all data specified in the Shipment (recipient, address, e-mail, telephone number, weight, dimensions, contents, and other required information) are true, complete, and accurate.
4.4. If the information specified in the Shipment is incorrect, incomplete, or misleading, the relevant postal merchant may refuse acceptance of the Shipment for transportation, return the Shipment to the sender, or destroy it if delivery or return is not possible.
4.5. All costs related to such actions, including return, storage, transportation, or destruction costs, shall be borne by the User.
4.6. Swotzy or the relevant postal merchant has the right to adjust the price of the Shipment and issue an additional invoice on the basis of the actual Shipment parameters or the actual costs incurred as a result of inaccurate information.
4.7. Each Parcel must be marked with a unique and valid Shipment label generated on the Platform. The Shipment label applies only to one specific Shipment and may not be reused.
4.8. The Shipment label is valid for two (2) weeks from the moment of its creation. After expiry of this period, the label is considered invalid, and the postal merchant or Swotzy may refuse acceptance of the Shipment for transportation.
4.9. The Shipment label must be affixed in a visible place on the outside of the Parcel, fully flattened and undamaged, in order to ensure scanning and identification possibilities during transportation and delivery.
4.10. A Shipment shall be considered abandoned if the User fails to fulfil the obligation to provide Swotzy or the postal merchant with the requested information or documents necessary for the delivery of the Shipment, customs clearance, clarification of the address, or resolution of other delivery issues.
4.10.1. If the User does not respond to requests from Swotzy or the postal merchant within thirty (30) days from the date the request was sent, Swotzy has the right to close the case and inform the relevant postal merchant of the return of the Shipment to the sender or its destruction in accordance with the postal merchant’s rules.
4.10.2. All costs related to such actions, including storage, transportation, return, or destruction, shall be borne by the User.
4.11. Under no circumstances shall Swotzy bear liability for the transportation, delivery, damage, delay, loss, or any other losses or expenses related to the handling of the Shipment.
4.12. Full responsibility for the security, transportation, and delivery of the Shipment is assumed by the relevant postal merchant whose services are used for sending the Shipment.
5.1. The User bears full responsibility for the contents of the Shipment.
5.2. Swotzy has the right to request, and the relevant postal merchant has the right to inspect, the contents of the Shipment if there are suspicions that the contents of the Shipment do not comply with the requirements set out in this section, in the Postal Law, or in the rules of the relevant postal merchant.
5.3. The User is prohibited from sending items or substances the transportation of which is prohibited by:
5.3.1. the Postal Law and the regulatory enactments applicable thereto;
5.3.2. customs, export or import regulations, sanctions, or prohibitions on the circulation of dangerous substances;
5.3.3. the rules of the relevant postal merchant.
5.4. Without prior coordination with the postal merchant, the User is prohibited from sending items whose transportation requires a special temperature, humidity, or other environmental regime, as well as goods of increased value or with non-standard handling requirements, which do not comply with the restrictions set by the postal merchant.
5.5. If the User hands over prohibited items or substances for transportation, the postal merchant or Swotzy has the right to:
5.5.1. refuse acceptance or release of the Shipment;
5.5.2. suspend or cancel the transportation;
5.5.3. transfer the Shipment for destruction or to the relevant authorities in accordance with regulatory enactments.
5.6. The User fully assumes responsibility for any consequences arising from the sending of prohibited items, including:
5.6.1. losses incurred by the postal merchant, Swotzy, or third parties;
5.6.2. penalty sanctions and penalties imposed by customs or law-enforcement authorities;
5.6.3. any costs related to the storage, destruction, or return of the Shipment.
5.7. Swotzy shall under no circumstances bear responsibility for any losses, expenses, or consequences arising in connection with the transportation, delays, detention, or destruction of a Shipment with prohibited or non-compliant contents. Responsibility for the contents of such a Shipment and all related consequences lies fully with the User.
6.1. The transportation, sorting, and delivery of the Shipment are carried out by the relevant postal merchant whose service the User selects on the Platform. Swotzy operates solely as a technical platform and does not provide physical transportation or delivery of Shipments.
6.2. Delivery time limits, procedures, places of release, as well as the handling of undelivered or damaged Shipments are determined by the rules of the relevant postal merchant, which are available on the Swotzy website: Postal Merchant Rules.
6.3. The User is obliged to ensure that the Shipment is handed over to the postal merchant at the specified place and time, as well as in accordance with the requirements of the relevant postal merchant. If the Shipment is not handed over or is handed over late, the postal merchant may refuse its acceptance or transportation.
6.4. If delivery cannot be carried out due to the fault of the User or the addressee (for example, an incorrect address, an inaccessible place of receipt, refusal to accept the Shipment, failure to respond to communication), the postal merchant has the right to:
6.4.1. return the Shipment to the User for an additional fee;
6.4.2. store the Shipment for up to thirty (30) days, applying a storage fee;
6.4.3. destroy the Shipment or transfer it to the relevant authorities, if provided for by the rules of the postal merchant or regulatory enactments.
6.5. The User undertakes to cover all expenses incurred by the postal merchant or Swotzy if delivery has not been carried out due to the fault of the User or the addressee, including return, storage, destruction, and administrative costs.
6.6. Deliveries to countries outside the European Union or the European Economic Area may be subject to customs control, taxes, or other additional procedures. The User is fully responsible for the preparation of customs documents, declaration of goods, and payment of applicable taxes.
6.7. Swotzy and the postal merchant are not responsible for delivery delays arising outside their control, including:
6.7.1. border control, customs procedures, natural disasters, traffic disruptions, or labour disputes;
6.7.2. where the User has provided incorrect or incomplete information;
6.7.3. where the addressee is unavailable or refuses to accept the Shipment.
6.8. Under no circumstances shall Swotzy bear responsibility for the quality, accuracy, deadlines, or any losses arising in the delivery process of the postal merchant.
6.9. All claims, complaints, or questions related to the transportation or delivery of the Shipment shall be addressed by the User to Swotzy, and not directly to the relevant postal merchant. Upon the User’s request, Swotzy contacts the relevant postal merchant in accordance with the cooperation agreement concluded between them and provides the User with the necessary feedback.
6.10. In cases where the User uses their own contracts with postal merchants on the Platform, Swotzy does not provide any communication or intermediation with the relevant postal merchants regarding Shipments, and all communication takes place directly between the User and the relevant postal merchant.
7.1. The User is obliged to use the Platform only within the scope of their economic activity and in compliance with these Terms, the rules of postal merchants, and the applicable regulatory enactments.
7.2. The User is obliged to comply with the postal merchant rules regarding the preparation, transportation, and delivery of Shipments. If these rules are not complied with, the postal merchant may refuse transportation of the Shipment or the payment of any compensation, and Swotzy bears no responsibility for this.
7.3. The User is prohibited from using the Platform for fraudulent, unlawful activities or activities that infringe the rights of third parties.
7.4. The User is prohibited from transferring their authentication data to third parties or allowing them to use the User account.
7.5. All transactions carried out using the User account are deemed to be actions carried out by the User, and the User bears full responsibility for them.
7.6. The User is responsible for all losses and costs incurred by Swotzy or the postal merchant as a result of the User’s actions, negligence, or violation of these Terms.
7.7. The User is obliged to ensure that Shipments are handed over to the postal merchant at the specified address and time. Failure to comply with this condition may result in additional costs being applied to the User.
7.8. If delivery to the addressee is not possible and the Shipment is returned, the User covers all costs related to return, storage, or destruction.
7.9. The User is obliged to immediately inform Swotzy of any suspicions of unauthorised access to the account or security breaches. Swotzy may temporarily block the account in order to prevent possible misuse.
7.10. If the User uses the Platform in violation of these Terms or regulatory enactments, Swotzy has the right to immediately deny access to the Platform and to demand compensation for damages.
8.1. Swotzy provides the User with access to the Platform and its functionality so that the User may apply for and manage Shipments using the postal merchant services integrated into the Platform or the User’s own contracts with postal merchants.
8.2. Swotzy ensures the technical operation, maintenance, and availability of the Platform, taking reasonable measures to prevent operational disruptions, data loss, or unauthorised access.
8.3. Swotzy has the right at any time to carry out technical improvements, changes, updates, or interruptions of the Platform if this is necessary for system maintenance, security, or improvement of functionality. Swotzy informs Users of planned interruptions in advance, to the extent possible.
8.4. Swotzy has the right to change the range of services available on the Platform, postal merchants, prices, or functionality, informing Users thereof on the Platform or by e-mail notification.
8.5. Swotzy is not obliged to verify the information entered by the User regarding Shipments, addressees, or contents, and bears no responsibility for errors arising from incorrect or incomplete information.
8.6. Swotzy bears no responsibility for the actions, errors, delays, or other circumstances of postal merchants related to the transportation or delivery of a Shipment. Swotzy’s obligation is limited to ensuring the technical accessibility of the Platform and the exchange of data between the User and the postal merchant.
8.7. Swotzy has the right to request additional information, documents, or explanations from the User that are necessary for the processing of a Shipment, preparation of invoices, or fulfilment of regulatory requirements.
8.8. Swotzy has the right to restrict or suspend access to the Platform if unauthorised use, data security breaches, technical disruptions, or other risks are identified that may endanger the operation of the Platform or the interests of third parties.
8.9. Swotzy processes User data in accordance with the applicable data protection regulatory enactments and its Privacy Policy, which is available on the Swotzy website.
8.10. Swotzy has the right to restrict or terminate the User’s access to the Platform if the User violates these Terms, regulatory enactments, or acts contrary to the objectives of the Platform or Swotzy’s legitimate interests.
9.1. All payments for services purchased on the Platform are made in accordance with the prices indicated on the Platform or the terms of the User’s connected postal merchant contracts.
9.2. Prices on the Platform are indicated excluding VAT, unless otherwise specified. VAT is applied in accordance with the regulatory enactments of the Republic of Latvia in force.
9.3. Payment methods:
9.3.1. The User may make prepayment on the Platform using the payment solutions offered by Swotzy (for example, bank transfer, payment card, or electronic payment service);
9.3.2. For Users with an approved credit limit, payments are made on a post-payment basis, on the basis of invoices issued by Swotzy.
9.4. Types of invoices:
9.4.1. Monthly base invoice – for services related to Shipments carried out on the Platform.
9.4.2. Monthly recalculation invoice – for additional services that were not foreseeable at the time of Shipment creation, as specified in the postal merchant’s transportation rules.
9.4.3. Weekly customs cost invoice – for customs procedures and related costs.
9.4.4. Prepayment invoice – for the provision of services that are paid for prior to receipt of the service.
9.4.5. LYOC monthly invoice – for services related to the use of the LYOC system.
9.4.6. Invoice upon request – an invoice issued upon the client’s request.
9.4.7. Monthly credit invoice – for credits or refunds calculated after the provision of services.
9.5. An invoice is considered paid when the full payment amount has been received in the bank account specified by Swotzy.
9.6. An invoice must be paid by the deadline indicated therein. If payment is not made by the specified deadline, Swotzy has the right to:
9.6.1. apply a contractual penalty in the amount of 0.5% of the unpaid amount for each day of delay;
9.6.2. suspend the User’s access to the Platform until the debt has been fully settled.
9.7. All payments for services provided by the postal merchant are made in the name of Swotzy. Swotzy, as an intermediary, ensures the transfer of settlements to the relevant postal merchant in accordance with cooperation agreements.
9.8. In cases where the User uses their own contracts with postal merchants on the Platform, payments are made directly to the relevant postal merchant, and Swotzy bears no responsibility for such settlements.
9.9. Swotzy has the right to issue an additional invoice if discrepancies are identified between the actual Shipment parameters or the prices determined by the postal merchant.
9.10. An additional invoice may include charges arising from services provided by the postal merchant, such as redirection costs, additional services, or other conditions that were not foreseeable at the time of Shipment creation and were not included in the initial Shipment price. Additional invoices must be paid by the User within seven (7) days from the date of their issuance.
9.11. Swotzy has the right to suspend the provision of services if:
9.11.1. the User delays payment for more than four (4) days after the invoice payment deadline;
9.11.2. the User exceeds the granted credit limit;
9.11.3. the User does not cooperate in the clarification of payments or has refused to cover justified additional expenses.
9.12. If the User has not made payment within thirty (30) days after the expiry of the payment deadline, Swotzy has the right to transfer the debt for out-of-court recovery or legal proceedings, as well as to include the User in debtor registers, in accordance with legislation.
9.13. Payment conditions remain in force during the examination of a dispute or claim. If a dispute or claim is upheld, only the disputed item for which the client has submitted a written application is credited.
9.14. All disputes and claims related to payments are resolved in writing, and Swotzy’s decision regarding payment adjustments or compensations is final, unless regulatory enactments provide otherwise.
9.15. If the User wishes to discontinue use of the Platform and request deletion of their account, the User is obliged to fully pay all unpaid invoices, as well as invoices that will be issued after account deletion for services provided during the period of Platform use, including recalculation invoices and customs cost invoices.
10.1. The User has the right to submit a claim to Swotzy regarding the provided service if the User considers that the service has not been provided in accordance with these Terms or the rules of the relevant postal merchant.
10.2. A claim must be submitted in writing by sending it to Swotzy’s e-mail address support@swotzy.com, no later than fourteen (14) days after the event that constitutes the basis of the claim.
10.3. Swotzy confirms receipt of the claim and commences its examination within five (5) business days from the moment of receipt of the claim.
10.4. The duration of the examination of the claim depends on the rules and processes of the selected postal merchant. If the claim relates to a technical solution provided by Swotzy, the examination period is up to thirty (30) business days.
10.5. If the claim is related to the transportation, delivery, damage, or loss of a Shipment, Swotzy acts only as an intermediary and forwards the claim to the relevant postal merchant in accordance with the cooperation agreement concluded between them.
10.6. The amount of compensation or reimbursement is determined and approved by the relevant postal merchant on the basis of its rules and compensation policy. Swotzy does not participate in the calculation of compensation and does not make direct payments to the User. Compensation is granted in the form of a credit invoice.
10.7. Swotzy does not bear responsibility for and does not provide compensation for indirect, consequential, or commercial losses, including loss of profit, loss of reputation, or failure to fulfil obligations towards third parties.
10.8. If the User uses their own contracts with postal merchants on the Platform, all claims and compensation requests are submitted by the User directly to the relevant postal merchant. In such cases, Swotzy does not participate in the examination of claims and does not receive information on the progress of the process.
11.1. In order to request a refund, the User must submit a written request to Swotzy within fourteen (14) days from the date of issuance of the invoice for the specific Shipment, indicating the Shipment number and the grounds for the refund.
11.2. Swotzy reserves the right to refuse a refund if:
a) more than fourteen (14) days have passed since the date of issuance of the invoice;
b) the relevant postal merchant has rejected the claim;
c) the request is incomplete, unfounded, or does not comply with the rules of the postal merchant.
11.3. A refund is not provided if the User incorrectly prepares the Shipment or provides incorrect information (including, but not limited to, the address, weight, or dimensions). All costs and losses arising from incorrect information are borne by the User.
11.4. A refund for services provided by the postal merchant is made only in cases where the relevant postal merchant has approved compensation to Swotzy. Swotzy has no obligation to make a refund if the compensation has not been received.
11.5. Swotzy has the right to make a refund only after the User has fully settled all of their obligations towards Swotzy, including debts and unpaid invoices.
11.6. If the User terminates cooperation with Swotzy or deletes their account, granted credits and unpaid refunds are not paid out, except in cases where Swotzy has provided written confirmation for making such a payout.
11.7. Decisions regarding refunds and the granting of credits are made taking into account the information available to Swotzy and the data provided by the relevant postal merchant. The decision adopted by Swotzy is final and not subject to appeal.
12.1. Swotzy operates as a technical platform and an intermediary between the User and the postal merchant. Swotzy does not participate in the physical transportation, delivery, or handling of Shipments and is not responsible for the actions or omissions of postal merchants.
12.2. Swotzy is not responsible for:
12.2.1. the quality, accuracy, deadlines, or delivery security of postal merchant services;
12.2.2. any direct or indirect losses arising from the loss, damage, delay, or destruction of a Shipment;
12.2.3. the actions, detentions, or decisions of postal merchants, customs, tax authorities, or other state authorities;
12.2.4. any errors or disruptions arising from the User’s incorrect actions, technical devices, internet connection, or third-party systems.
12.3. Swotzy’s liability is limited solely to the actual amount paid for the specific Shipment service to which a potential claim relates.
12.4. Swotzy is not responsible for any loss of profit, disruption of commercial activity, loss of data, damage to reputation, or other indirect losses incurred by the User as a result of using the Platform.
12.5. Swotzy is not responsible for temporary disruptions of the Platform’s operation, technical errors, maintenance pauses, or interruptions in information availability, nor for losses arising due to such reasons.
12.6. Swotzy is not responsible for losses incurred by the User as a result of unlawful actions of third parties, including unauthorised access to the User’s account or payment information.
12.7. Swotzy is not responsible for delays or failure to fulfil obligations if they arise due to force majeure circumstances, including natural disasters, warfare, strikes, orders of state authorities, internet disruptions, or other circumstances beyond Swotzy’s control.
12.8. Nothing in these Terms shall be interpreted as a guarantee or promise undertaken by Swotzy regarding the quality or liability of postal merchant services.
13.1. Swotzy and the postal merchant are not responsible for any delay, failure to fulfil obligations, or limited availability of services if such is caused by circumstances which they cannot influence (force majeure).
13.2. Force majeure circumstances shall include, inter alia, but not limited to:
13.3. In such cases, Swotzy may temporarily restrict or suspend the operation of the Platform, without bearing responsibility for losses incurred by the User as a result thereof.
13.4. Swotzy shall inform the User as soon as possible of any significant service disruptions, if technically possible.
14.1. All elements of the Platform — design, code, databases, interfaces, brand, the name “Swotzy”, logos, texts, and other information protected as intellectual property — are the property of Swotzy and are protected in accordance with the laws of the Republic of Latvia and the European Union.
14.2. The User is granted limited, non-exclusive, non-transferable rights to use the Platform solely in accordance with these Terms and only for the purposes of their economic activity.
14.3. The User is prohibited from:
a) copying, modifying, decompiling, translating, or performing reverse engineering with respect to the Platform or any part thereof;
b) distributing, leasing, or selling the Platform content or access thereto;
c) using the Platform in a manner that could interfere with its security, stability, or functionality.
14.4. If the User violates these intellectual property rights, Swotzy has the right to immediately deny access to the Platform and to claim full compensation for damages.
15.1. Swotzy processes the User’s personal and legal data in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation) and other applicable regulatory enactments.
15.2. The purpose of data processing is to ensure the operation of the Platform, the application for Shipments, the issuance of invoices, customer service, and the fulfilment of regulatory requirements.
15.3. Swotzy may transfer the User’s data to postal merchants and other cooperation partners only to the extent necessary for the execution of the Shipment or for compliance with regulatory requirements.
15.4. Swotzy does not transfer the User’s data to third parties for marketing or advertising purposes without the User’s explicit consent.
15.5. The User undertakes not to disclose confidential information of Swotzy, postal merchants, or other Users that has become known during the use of the Platform.
15.6. More detailed information on data processing is available in Swotzy’s Privacy Policy, which forms an integral part of these Terms.
16.1. Swotzy has the right to amend these Terms at any time by introducing a new version on the Platform or on the Swotzy website.
16.2. If amendments to the Terms materially affect the User’s rights or obligations, Swotzy notifies the User at least ten (10) days in advance by e-mail or by a notification on the Platform.
16.3. If the User continues to use the Platform after the new version of the Terms has entered into force, this shall be deemed acceptance of the new Terms.
16.4. If the User does not agree with the new Terms, the User has the right to discontinue use of the Platform and request deletion of their account. Swotzy deletes the account only after full payment of all the User’s unpaid invoices.
17.1. These Terms are prepared and shall be interpreted in accordance with the laws of the Republic of Latvia.
17.2. All disputes arising from the application of these Terms shall be resolved through negotiations.
17.3. If an agreement is not reached, the dispute shall be examined in a court of the Republic of Latvia.
17.4. The User has no right to bring claims outside the jurisdiction of Latvia or to use consumer protection mechanisms, as the Platform is not intended for consumers.
18.1. Swotzy has the right to amend these Terms unilaterally at any time by publishing them on the Swotzy website. The User has the obligation to review the current version of the Terms from time to time.
Swotzy SIA
Registration number: 40203423552Legal address: Friča Brīvzemnieka iela 7, Liepāja, Latvia, LV–3401E-mail: support@swotzy.comWebsite: www.swotzy.com
